the mystery guild / book club

the mystery guild / book club

The Mystery Guild occasionally offers its members "buy one, get one free" offers. They show the correct total on your account due and then charge your credit card for the full amount, i.e. no "get one free". This has happened to me twice, and while the first time it was eventually corrected, it took vigilance to catch the problem and persistence to get the refund. Another time I paid for express mailing to get the books by a certain date: they charged for this service

but then shipped regular mail. There seems to be a ongoing problem with overcharging with this company and I feel this company can't be trusted. Has anyone else had this sort of problem? Elizabeth M

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