Blockbuster Video chain nationwide

Blockbuster Video chain nationwide

Blockbuster is advertising the "End of Late Fees". However, after keeping two video's for two weeks I received a call from the store. They told me I had now purchased the video's but if I returned them before 30 days they would refund the money 100% except a $1.25 per video "restocking fee". I returned the video's that night.

When I arrived at the store, I questioned the clerk who confirmed the story I tell above. But they did, due to my extremely loud complaint about "no late fee but I now own the video's", "credit my account back the $2.50." I noted that no where on any of the bright yellow end of late fees signs in the store, there were no asterisks to disclaim the reality of their insidious new lie. They also refused to provide me a brochure describing the new promotion.

Bill H

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