Cheapest Deals.com

Cheapest Deals.com

If only people will read this report before booking with Cheapestdeals.com. We made the mistake of booking with them and had the same experience as many others. The claimed to pre-pay, never pre-paid. We had to pay upfront at the hotel. They promised to repay us and now the accounting department is hanging up on us. And this was for over $800! What a loss. Here is the BBB report on them: BBB Reliability Report Better Business Bureau

Serving San Francisco, Oakland, and Northern Coastal California

510 - 16th Street, Suite 550

Oakland, CA 94612-1584 CheapestDeals.com Incorporated

1955 Monument Boulevard

Suite B

Concord, CA 94520

Telephone: (925) 473-2230 The BBB reports on members and non-members. Principal: Subash Sangan File Open Date: January 2001

TOB Classification: Internet Shopping Services

BBB Membership: This company is not a member.

Additional DBA Names Hotel Quest

Hotelquest.com

Nightmaker.com

Customer Experience Based on BBB files, this company has an unsatisfactory record with the Bureau due to failure to respond to one or more complaints and or two or more otherwise unresolved complaints. However the business has resolved most complaints presented to the bureau. Complainants allege the company fails to provide hotel accomendations which have bee prepaid. All addresses used by the company are mail drops such as retail store type mail boxes. They have no presence in California the Bureau has bee able to locate. The company itself is located in India. Based on the nature of complaints, the Bureau recommends extreme caution when transacting business through this company.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 88 complaints about this company in the last 36 months, our standard reporting period. Of the total of 88 complaints closed in 36 months, 24 were closed in the last year.

These complaints concerned: 5 Advertising Issues,

8 Selling Practices,

3 Delivery,

44 Refund Promised,

1 Unfulfilled Contract,

4 Customer Service, and

23 Credit or Billing Issues.

They were closed as:

20 Resolved,

28 Assumed Resolved,

1 Resolution Delayed,

4 Unresolved,

2 Administratively Judged Resolved, and

33 No Response.

Jennie G

Click this link to e-mail the above consumer: Email User Consumer