Safeway / Genuardis Supermarkets

Safeway / Genuardis Supermarkets

On Sunday, February 13, 2005, I purchased two bars of Lucerne cheese at The Genuardis/Safeway in Mapleglen, PA.

The next day, I was about to open the package when I noted the expiration date, July 2004. The cheese was 7 months past its expiration date.

Today, I drove all the way back to the store and showed the cheese and my reciept to the manager. He provided me with replacement cheese. I was not offered any alternative eg my money back, etc.

In Pennsylvania, if a cashier rings up the wrong amount due to a bar code error, you are entitled to receive the product for free. However, if they sell you a food item 7 months past its expiration date and you must take an hour of your time to drive that product many miles back to the store, all you get is newer cheese.

Click this link to e-mail the above consumer: Email User Consumer