JewelsWarehouse.com

JewelsWarehouse.com

August 30, 2005

Internet Jewelry Retailer, New York City http://www.jewelswarehouse.com/ I purchased a product and paid extra for overnight delivery. The transaction went through with great ease. When the item did not arrive the next day, nor the next, I phoned customer service. I was told the item was backordered. I then canceled the order. One month later the item arrives at my door, my account is charged, along with the expedite charge...overnite deliver. I returned the item at once. It took another month for the credit to appear on my account...MINUS the delivery charge AND there was a restocking fee. Needless to say, I filed a complaint with the Attorney's General Office here in New York. All along, there "customer service" was of absolutely no help!

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I ordered some perfume from them and like 10 days later, i showed they received it but didnt ship it....so today 4 of my christmas gift that i ordered from them wont be getting here until next month???? so im calling my card comp. and telling them to take the charge off!!! he told me it was backordered, and was rude.....this site seemed to be a joke/scam...

have anyone else had this problem?