portablecomputer.com - trouble with computer repair - want refund and retun laptop

portablecomputer.com - trouble with computer repair - want refund and retun laptop

August 29, 2005

BBB Complaint 2005785 COMPANY OR ORGANIZATION INFORMATION: PortableComputer.com

P.O. Box 427

Roseville, CA UNITED STATES, 95678

(916)772-388 COMPLAINT INFORMATION: Date Received:8/29/2005 5:07:38 PM

Primary Complaint Classification: Repair Issues

Secondary Complaint Classification:

Complaint:

I have orderd LCD repair on Jun/10/'05. However portablecomputer frequently

told me that they are waiting part.

I asked my laptop and check return on Aug/02/'05. Portablecomputer told me

that they would return it but it never happen. Portablecomputer still said

that they were waiting for parts but recently there is no email response and

no web site.

Desired Settlement: Refund

Settlement Explanation:

I need refund and return my laptop computer from portablecomputer as soon as

possible.

Customer Service Rep: Mr.Wesley Forreste,

Product or Service: LCD repair

Model Number:

Account Number:

Order Number: RMA#00007914

Salesperson: Mr.WesleyForreste

Payment Made: Yes

Purchase Price: 195

Disputed Amount: 195

Payment Method: Check

Purchase Date: 6/7/2005

Problem Date: 7/25/2005

Complaint Dates: 8/2/2005,8/8/2005,8/19/2005 The bureau that will handle your complaint is:

Sacramento Valley BBB

400 S. Street

Sacramento,CA 95814 -6997

Email: Email User

URL: www.northeastcalifornia.bbb.org

Phone: (916)443-6843

Fax: (916)441-3356 nobuyuki

Click this link to e-mail the message author: Email User