Grayhound bus line 08/25/05

Grayhound bus line 08/25/05

August 25, 2005

September 25, 2005 - Consumer Follow-up Message:

Greyhound bus has sent me a letter reguarding my claim.They;er requesting a original baggage claim check.I have this claim check and will photo copy it and send it to greyhound.my file number in this case is 8970ss I can't help but think this claim will be turned down.Still need your help

keane

August 25, 2005:

Grayhound bus line,claims dept.box660691 Dallas,Texas.75266 ph.2148496246 On 6/3/05 I travled from Waynesville NC to Elko NV with Grayhound .My luggage was lost in St.Louis Mo.on 6/4/05 I have submitted a clam for my lost items that total$2464.95To call the claims dept. in Texas they'ers no toll free number,I have made the call on my dime meny times..also in my luggage were two family portraits taken in 1962.The portraits are irreplaceable,as all of my family are now deceased. My mother passed away two years later in 1964.Anyway I contacted my lawer,hes advice,ask for $10,000.00so I did it in the form of a letter.I have not heard back from them yet.IT is now 8/25/05almost 3 mos.I think because Grayhound, is for the most part the only bus service we have from cost to cost they think they can treat us anyway they want.They lose your luggage,leave you waiting for hours at a time and not care,talk with you like your uneducated and dont matter.This co. negligence,I fear is wide spread.I haveI heard war stories from other passengers across the country.I know from personal experinces that Grayhound employees are some of the rudest,most incopnsiderate,uncaring people I have ever dealt with.Grayhound employees dont seem to be very happy at they'er jobs,maybe Grayhound under pays them,I dont know.What I do know is most Grayhound customers are low income familys,and we are stuck with uesing them.They'er are no other long distance bus co.Who can afford a plain or train?If you look at the big picture,I think you will see that Grayhound uses all of the above to discriminate against its costomers to they'er advantage.IF you are going Grayhound BEWARE, AND DONT LET YOUR LUGGAGE OUT OF YOUR SIGHT

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