RCN / online payment system

Posted on Wednesday, August 3rd, 2005 at 12:00am CDT by 4e43016c

Company: RCN / online payment system

Category: Other

RCN / online payment system

RCN's online billing system does not work. It gives you a confirmation number saying that your payment is accepted, BUT IT DOES NOTHING! iT DOESN'T PROCESS YOUR PAYMENT!

Furthermore, they will then disconnect your service and charge you a $20 reconnection fee.

In my case, after being transfered about 3 times, I was told that the $20 would be credited to my account since I had a payment confirmation numbers. The money was never credited.

I called back a few later to check on the status of my credit and the rep told me that there was no note of me getting anying money back and that there was nothing that can be done.

STAY AWAY FROM RCN!

Wayne

Silver Spring, MD. Click this link to e-mail the message author: COMPLAINTS.COM_FORM_MAIL_47189#


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