Vacation Travel to the Caribbean

Vacation Travel to the Caribbean

August 18, 2005

http://www.tradewindtours.com 110 N Main St

Upsala, MN 56384

320-573-5501

800-860-8013 BIDC Building 4 #104-2

St Michael, Barbados

246-753-4950

800-860-8013 In early August 2005, I booked a vacation trip with Tradewind Tours to visit the Turks and Caicos Islands. After going through the booking with the agent over the phone and her confirming every detail, I was sent a follow-up document further confirming my flight and stay at my chosen hotel. I was ready to go in vacation and informed my children that were traveling with me of the dates of travel and some other details. A few days before we were scheduled to leave New York for the Turks Turks and Caicos Islands, I received an email from Tradewind Tours informing me that my trip was cancelled. There were no further regarding the cancellation, just that it was cancelled. I was really confused and began to call the office for an explanation. I called that entire day and was greeted by a recording each time, informing me that the office was closed. I then proceeded to call the hotel and airlines and was again told that my flight and hotel was also cancelled without explanation. Needless to say, I was at this point, in total confusion. My whole vacation plans was in total chaos. I had to scramble to find reorganize my vacation plans. I got absolutely not answer from Tradewind Tours, no explanation and since then, they have not been answering their telephone. I tried sending an e-mail and I got no reply from them. This was absolutely the worst experience I have ever had with a travel tour company. Tradewind tours were unprofessional and callous in their behavior. The have no respect for their customers and are just down right nasty people running a shameful business. caldrick New York City Click this link to e-mail the message author: Email User