G.E. - General Electric oven

G.E. - General Electric oven

HELP!!! THAT IS WHAT IS NEEDED AT ONCE. On Easter Sunday at my niece's home in Plainfield IL. We were waitng for the beautiful ham to be taken from the oven. Everyone was helping set the table and the smallest child (1 YEAR OLD) was just put in the high chair. Then BOOM! The glass has blown out the the oven. I have pictures... and there is the ham inside waiting to be resued also! HOT HOT Glass flew everywhere and as it hit the kitchen floor it popped and burn wherever it landed.

Thank goodness the baby and all others were out of the line of fire....does that really make things better? Well ..appearantly the huge corporation of GENERAL ELECTRIC thinks they are Gods and we should be grateful none of us are blinded or burned. General electric was called and their customer service treated the situation as though it was a normal occurance...and even commented that it was not an unusual thing for an oven door to blow out and be able to mame or blind. We were treated as though we did this act to ourselves...a 350 degree oven should never be able to blow up glass...no? The customer service rep. went on to admit there had been at least 4-5 other occurances. They then stated we had to pay them $50.00 to come out...CAN YOU BELIEVE THE NERVE??? We question if we could reach corporate office and someone else who had a brain in their head, that could understand this was not a damn toy that broke! The very rude man stated listen the BUCK STOPS HERE, and it was his way or no way. I myself told them to get an attorney and sue the hell out of G.E....but it was Easter and everyone was upset. The $50.00 was paid and some guy came out to look at the oven said they would order another piece of glass! You have to be kidding.. let's put a bandaid on a huge cut. To this day she still has no oven to cook with...They have 3 small children and the 4th due withing the next 2 weeks. Please help us here. THE PUBLIC NEEDS TO KNOW THIS! wHEN ASKED ABOUT THE DAMAGE TO THE FLOORING ...THEY STATED WELL YOU CAN FILE A CLAIM BUT THEY WILL NOT KNOW IF IT WILL GET PAID. Their home is only been lived in for 3 years and all appliance were new per the builder...but that's another story. Are these builders of all the new homes being built everyday buying sencond hand ..dangerous appliances that General Electric knows about but feels sooo powerfulf that they don't give a damn? Please e-mail me back and let me know how I can get someone (an investagative reported into this if possible).

What would be much better would be a story to notifiy the other unsuspecting owners og G.E. ovens. I would appreciate if you would contact my Niece, Dawn. Please contact her and let me know if you are the correct people to ask for help. Thank-you for your time and I will be waiting for your response. SINCERLY

ANTOINETTE Click this link to e-mail the message author: Email User

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This is the samething that occured to our GE oven. I made to pies for thanksgiving supper. after setting the self cleaning feature we left to my parents home to have dinner. when I returned home I found glass all over my kitchen floor. My first called to GE took 5 days to render a response.The help I received was about as good as a parachute opening on the first bounce. Needless to say I will be calling to as many people as I can.

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Yep, Same thing here. Thanksgiving day 2008. We were cooking our nice thanksgiving turkey about half way and then BOOM, a loud bang and the inside glass blew up. Glass everywhere inside. Luckily no one was around the oven when it occured. What a F'ing disaster. I am getting fed up with GE;s inability to take problems and provide solutions.

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27 September 08

Same thing happened here. No one was in the kitchen or near the oven (GE by the way) and all of a sudden a loud explosion and the glass front of the oven exploded into the kitchen. Luckily, no one was hurt but apparently as I've been reading this is not an uncommon occurrence. I'm looking for a class action suit of some kind, but as far as I can tell none have begun.

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SAME THING JUST HAPPENED TO ME! OUR OVEN BLEW UP GLASS SHATTERED EVERYWHERE! IM FURIOUS! I WAS HEATING UP SOME FOOD AT 350 DEGREEES AND THEN BOOM!!!