Apollo Casualty Company, Des Plaines, Illinois

Apollo Casualty Company, Des Plaines, Illinois

Last month my husband was driving our 1998 Chevrolet Suburban. My 11 year old son and myself were passengers. We were stopped at a red light when we were rear-ended. The woman who hit us said she looked down to answer her ringing cell phone and hit us.

She was ticketed for failure to stop to avoid an accident and ticketed and arrested for driver's license expired over one year. She posted signature bond, but did not show up for her court date. In the statement she gave to her insurance company, Apollo, she said we stopped suddenly in front of her. Apollo offered us a 70% settlement, based on an estimate from one of their body shops.

We were told we could not base repair costs on any other shop estimate but ones on the list they sent us. Their shop would not give us a written estimate, they would only send the estimate to Apollo.

Verbally their shop owner told me the estimate he sent Apollo was for $321.14 but Apollo is offering us $154.79. The actual cost to repair our suburban was $728.90 at a reputable body shop.

According to the Better Business Bureau, Apollo has over 59 complaints against them. The Illinois Attorney General shows 163 complaints against this company in 2003, the last reported year.

Thank you,

Gene R Click this link to e-mail the message author: Email User

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NOTE! Also does business as Delphi Casualty Insurance Company.

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FOUR DAYS BEFORE CHRISTMAS I WAS DRIVING TO THE MALL WHEN THIS LADY LITERALLY CRASHED INTO ME AND TOOK OF. LUCKLY I WAS RIGHT IN FRONT OF A POLICE STATION AND THEY WERE ABLE TO TRACK HER DOWN THE STREET. THIS LADY HAD NO LICENSE BUT SHE HAD THIS INSURACE APOLLO CASUALTY. THE DAMAGES FOR MY CAR WERE OVER $2,000, AND THEY ARE ONLY GIVING ME $250 WHICH IS TOTAL CRAP. IM A COLLEGE STUDENT IN SO MUCH DEBT AND I CANNOT AFFORD TO GET A NEW CAR. I WAS REALLY COUNTING ON GETTING MY CAR FIX. NOW THANKS TO THIS PIECE OF CRAP INSURANCE IM STUCK WITH NO TRANSPORTATION TO SCHOOL AND GETTING CLOSE TO GETTING LAYED OF BECAUSE I DONT HAVE ANY MEANS OF TRANSPORTATION.