Sears mower service - I bought a mower from sears 2 years ago, after owning another mower, also from sears, because of the service contract. recently my mower seems alittle bit off and the blades seem dull so I called sears to schedule an appointment to h

Sears mower service - I bought a mower from sears 2 years ago, after owning another mower, also from sears, because of the service contract. recently my mower seems alittle bit off and the blades seem dull so I called sears to schedule an appointment to have the mower looked at - I was informed they no longer do that kind of service, even though at the time of purchase I was led to believe I would be getting all I had on my previous contract.

I bought a mower from sears 2 years ago, after owning another mower, also from sears, because of the service contract. recently my mower seems alittle bit off and the blades seem dull so I called sears to schedule an appointment to have the mower looked at.

I was informed they no longer do that kind of service, even though at the time of purchase I was led to believe I would be getting all I had on my previous contract. I am retired, on a fixed income, and am extremely upset over the treatment I received from reps and managers at the South Hills Sears.

I would appreciate some sort of explaination as to why customers are treated badly, lied to, and what not just to make sales.

Janet & Clifton C. T

Pgh. Pa. 15236

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