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aol deceptive practices - AOL offers a free 30 day trial offer, yet when it comes time to cancel, a phone menu option implies that your order has been cancelled (once you have given all the info.) Note: that No where on that phone menu does it say to hold

 
aol deceptive practices - AOL offers a free 30 day trial offer, yet when it comes time to cancel, a phone menu option implies that your order has been cancelled (once you have given all the info.) Note: that No where on that phone menu does it say to hold

aol deceptive practices - AOL offers a free 30 day trial offer, yet when it comes time to cancel, a phone menu option implies that your order has been cancelled (once you have given all the info.) Note: that No where on that phone menu does it say to hold on for a cancellation confirmation #.

 

 


aol deceptive practices

 

AOL offers a free 30 day trial offer, yet when it comes time to cancel, a phone menu option implies that your order has been cancelled (once you have given all the info.) Note: that No where on that phone menu does it say to hold on for a cancellation confirmation #.

 

Yet, it then automatically bills you $24 for the next month.

 

This is a deceptive and fraudulent business practice in order to (1)automatically extend a cancelled order, and (2) to hold the caller on the line while other AOL services are being hawked. The latter scam can take up to 10 minutes.

 

A Cancellation confirmation# needs to be given immediatedly once all the info is responded to - not deceptive and time-consuming ploys by AOL.

 

Here is the Ph# to voice your opposition to their FRAUDULENT practices -

 

1-800-827-6364 Address: PO Box17100 Jacksonville, FL 32245-7100

Click this link to e-mail the above consumer: //

 

From: Message Author (click here to email author) (no email address available)
Date: Wednesday, 06-Oct-04 00:00:00 CDT

Business: Reply Online   Consumer: Comment On This

 

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