LD Products, Paramount, CA - I ordered five remanufactured ink cartridges from LD Products and they were all of inferior quality. Two leaked and were completely unusable. I returned the latter two to the company and then called to ask if they had received

LD Products, Paramount, CA - I ordered five remanufactured ink cartridges from LD Products and they were all of inferior quality. Two leaked and were completely unusable. I returned the latter two to the company and then called to ask if they had received them.

July 5, 2005 - Business Reply - From: Email User

http://www.complaints.com/directory/2004/october/31/5.htm

All of our products are backed by a full 100% satisfaction guarantee. So, If you would like to return any of our products for an exchange or refund please send them to the address below. Make sure to include a copy of your invoice or order confirmation number along with your phone number in case we have any questions. A short letter indicating if you would like a refund or exchange will also make the process much quicker. All returns are processed, credited, or reshipped within 5-10 business days of the products arriving back to us.

LD Products

7725 Somerset Blvd

Paramount, Ca 90723

If you do not have access to or have lost your invoice a short letter with your name, address, phone number and email address will be fine.

The link below will take you to our site where you can download and print a return label for your defective or unsatisfactory products.

http://www.ldproduct.com/lib/ldproducts/postalreturnlabel.pdf

Sincerely,

Aaron Leon

LD Products

888-321-2552 toll free

562-529-5090 local

562-529-3569 fax

562-684-0317 efax

October 31, 2004 - Consumer Message:

LD Products

7725 Somerset Blvd.

Paramount, CA

90723

1-888-321-2552

I ordered five remanufactured ink cartridges from LD Products and they were all of inferior quality. Two leaked and were completely unusable. I returned the latter two to the company and then called to ask if they had received them.

This was over a week ago and they have yet to contact me in any way. I should have learned from my first experience with this company a year ago, where the same thing happened, except that time, they promptly sent me new cartridges.

The fact that they make it a common practice to sell shoddy merchandise (and now, they seem to be dodging returns ... I'm currently out $40) means that this is a company that people should STAY AWAY FROM.

Cammie M

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