Discover Card - I was billed twice on my Discover Card the sum of $23.90, one charge is entered on Aug. 23 and the other on Aug. 27. The 23rd is listed from TWX AOL Service and the 27th is listed from Communications Publish, New York, N.Y.

Discover Card - I was billed twice on my Discover Card the sum of $23.90, one charge is entered on Aug. 23 and the other on Aug. 27. The 23rd is listed from TWX AOL Service and the 27th is listed from Communications Publish, New York, N.Y.

I was billed twice on my Discover Card the sum of $23.90, one charge is entered on Aug. 23 and the other on Aug. 27. The 23rd is listed from TWX AOL Service and the 27th is listed from Communications Publish, New York, N.Y. Is that you also? If so, why am I billed twice and what kind of trickery game is this using another company name?

What is the 27th charge all about? Are you the Communications Publish people who took the liberty to bill my Discover? And who gave you permission to bill my Discover Card in the first place? I am very angry with you and if you don't reply to this email, you are history with me!

I am VERY unhappy with your service as I tried to reach you by telephone yesterday and waited 20 minutes but no one picked up. So I hung up and tried again today and waited well over 1/2 hour (that's one-half an hour) AND NO ONE EVER PICKED UP. You could afford to put some operators on and not let your customers be at the mercy of your DAMN menus!

I am so frustrated with your company that I shall HAVE TO look elsewhere for service as this is the lousiest service I've ever come across.

COULD YOU PLEASE TROUBLE YOURSELVES TO REPLY TO THIS URGENT EMAIL ?

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