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Garvin Insurance Agent, Mercury Casualty Insurance Group, Reseda, CA - VERY UNPROFESSIONAL way of treating clients. When we decided to change auto insurance we gave them a courtesy call informing them that we were changing insurance company.
Posted on Monday, November 8th, 2004 at 12:00am CST by f6ddc84d
Category: Other
Garvin Insurance Agent, Mercury Casualty Insurance Group, Reseda, CA - VERY UNPROFESSIONAL way of treating clients. When we decided to change auto insurance we gave them a courtesy call informing them that we were changing insurance company.
Auto Insurance complaint
Garvin Insurance Agent
Mercury Casualty Insurance Group
Reseda, CA 91335 COMPLAINT: VERY UNPROFESSIONAL way of treating clients. When we decided to change auto insurance we gave them a courtesy call informing them that we were changing insurance company.
They did not acknowledge our call, instead they called our new insurance carrier and informed them about our previous accident record trying to give us a bad image.
WE FEEL THAT THIS ACTION WAS VERY UNETHICAL!
Click this link to e-mail the above consumer: COMPLAINTS.COM_FORM_MAIL_69755# Consumer
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