50" Samsung TV (HL-P5063W) - We read many reviews at that time and felt satisfied. The salesman convinced that the lamp would last for 8,000 hours. We are not heavy TV viewers so we guessed maintaining the cost of the bulb once in three years was fine - B

50" Samsung TV (HL-P5063W) - We read many reviews at that time and felt satisfied. The salesman convinced that the lamp would last for 8,000 hours. We are not heavy TV viewers so we guessed maintaining the cost of the bulb once in three years was fine - But today (Nove 4th 2004) the TV does not have picture at all and switches of by itself and three lights blink which means the lamp is gone

(HL-P5063W)

Dear Sir, We purchased a 50" Samsung TV (HL-P5063W) on 4th July 2004.

We read many reviews at that time and felt satisfied. The salesman convinced that the lamp would last for 8,000 hours. We are not heavy TV viewers so we guessed maintaining the cost of the bulb once in three years was fine. But today (Nove 4th 2004) the TV does not have picture at all and switches of by itself and three lights blink which means the lamp is gone. We called Samsung, and they told they wpuld be sending a technician by Monday (Nov 7th 2004). I was reading reviews again today and I see many complaints about the lamp.

Samsung might come and fix it for now. But if this problem keeps reoccuring after the warranty period what are we to do? I am extremely disappointed for having procured this TV. I am not even sure what to be done after spending all my savings on this TV? Any type of help would be appreciated. Thanks in advance!

Archana Archana D

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We'll let me confirm for you that samsung are producing the same quality products still and its nearly 2009.

When will they recall these faulty products,I only today ask A representative from samsung"At what point do you draw the line on your products being unsatisfactory.

The response I got was"We would send A tech to look at it first"

So.....Never the less,Im presuming we have all read the consumer services reports about samsung,

Samsung model-HLS4676SX/XAA.

PURCHASED.

NOVEMBER 2006

Now needing its 3rd repair in 8 months and the last repair was May 2008.

Its now Sept 2008.

Thanks Samsung.