Norton Firewall 2004 - I am a private consumer. I have purchased Norton Firewall 2004 and Norton Virus 2004. I was never informed that if I couldn't get either one to function properly it would cost me to talk to one of your tech people.

Norton Firewall 2004 - I am a private consumer. I have purchased Norton Firewall 2004 and Norton Virus 2004. I was never informed that if I couldn't get either one to function properly it would cost me to talk to one of your tech people.

Norton Firewall 2004

Dear Sirs:

I am a private consumer. I have purchased Norton Firewall 2004 and Norton Virus 2004. I was never informed that if I couldn't get either one to function properly it would cost me to talk to one of your tech people.

Had I been told I would never have purchased your products. I find by that omission you are deceitful in your sales pitch.

Jerry S

New York, NY 10003

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