Ashton Woods Homes Dallas, Texas - My complaint point is never ever work with Ashton Woods Homes to build a home. The reason I say this is because if anything out of the ordinary happens, they will treat you with rudeness, and threaten you with legal acti

Ashton Woods Homes Dallas, Texas - My complaint point is never ever work with Ashton Woods Homes to build a home. The reason I say this is because if anything out of the ordinary happens, they will treat you with rudeness, and threaten you with legal action when you have no control over certain matters

Ashton Woods Homes Dallas, Texas My complaint point is never ever work with Ashton Woods Homes to build a home. The reason I say this is because if anything out of the ordinary happens, they will treat you with rudeness, and threaten you with legal action when you have no control over certain matters. My wife (whom is from another country) and I decided to build a home and choose Ashton Woods Homes at Stonebridge in McKinney Texas. The entire process of building as we learned is not worth it. Unfortunately this is not only an Ashton Woods problem but the industry as a whole. When you are spending thousands of dollars on a home you should not have to check the work of the works to make sure they are doing quality work.

This is not customer service; this is a lack of responsibility. The real kicker came when we were not able to obtain a conventional loan because the mortgage industry would not accept my wife's residency here in the US. See she came over on a fianc&#233e visa and we were married within 90 days. At that point you had to apply for adjustment of status to a green-card- where we are at right now. But the mortgage industry does not accept this when applying for a loan. But if she were on an H1 (working visa) with only 3 years left on it, they could get funded. Crazy.

Someone married to a US citizen, legally working, has a social and credit scores can not get funded. Well Ashton Woods Homes after hearing this tried to push us into a No Doc loan which has higher rates and other stipulations. And when we said no because both our credit scores are 700+ and we make a little over 100,000 we knew we could do better. We would just have to wait for the INS interview - which will be the first part of 2005.

At this point Ashton Woods threaten legal action and began to treat us as children, the sales manager never even returned my phone calls. I had to go over her head. But she did responded with a letter stating the contract was broken and they would not refund our earnest money. This is where the dagger hits. Obviously our situation is a bit different than most, and Ashton Woods knows this, but they decided to keep our money anyway. There is much more behind these lines above, but I have a limited amount of space to lay it all out. Point is - DO NOT WORK WITH ASHTON WOODS HOMES!!!!

Jason S Click this link to e-mail the above consumer: Email User Consumer

Comment On This

You broke the contract. If you knew that there was a chance that your financing could fall through due to your wife's residency status, then you should have been prepared to lose your deposit. If you weren't aware of that possibility, you didn't do you homework.

A contract is a legal agreement. If you don't hold up your end, you lose your money and face legal action. I would be happy that they didn't sue. How would you feel if they didn't hold to their end of the contract? You would be on here complaining that you were treated unfairly.