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computerra.com - computerra.com - For instance, I placed an order on 11-17 with my visa card via the web. I get a response via email saying order is processed. on 11-18 Karl Preston emails me saying I had to call 440-363-5544 to confirm the order.
Posted on Tuesday, November 23rd, 2004 at 12:00am CST by cab08a73
Category: Online Shopping
These people are manipulating the pricewatch.com feedback system. They are blackmailing people into leaving positive feedback. For instance, I placed an order on 11-17 with my visa card via the web.
I get a response via email saying order is processed. on 11-18 Karl Preston emails me saying I had to call 440-363-5544 to "confirm the order. Once I finally get up with him, (took a full day and 7 calls with NO 800 number btw) he trys to sell me drivers and cables and the "retail version" of the
motherboard I wanted.
I told him, no. Process the order, can you ship it out today? I really need it, I even upgraded my shipping to FedEx 3 day the day before because I needed it right away. His reply was this.. well I can
do that "favor" for you, IF, you go to pricewatch and give us favorable feedback, I told him, so far I've not seen anything that warranted a positive feedback, so far I've had my order delayed so you can try to sell me something that should come with the motherboard anyway.
He then goes on to explain that pricewatch is in the middle of an appraisal and that if I could do that, he would personally see to it that my order went out that same day. Here is the status of my order history. Nov 17, 2004 4:58PM: Order Received
Nov 20, 2004 6:13PM: Processing
Nov 22, 2004 1:13PM: Sent to Warehouse
Nov 22, 2004 2:45PM: Cancelled Note: 5 days have gone by, order is still sitting in their warehouse. So much for paying FedEx 3 day shipping.
Once I realized he lied to me, to get feedback, I immediately called up computerra and cancelled my order. I've purposely just blocked them from my browser so I don't accidentally buy something from them in the future. I will also be posting the details of this transaction on the relevant news
servers to warn other potential customers to avoid doing business with these people.
I've noticed a trend lately where pricewatch dealers lowball their prices then try to sell you a box to ship your motherboard in or something else silly like that. I actually had somebody last week sell me a modem, make me pay an extra dollar for the software, ship the modem (with other stuff) and
when it gets here the software is not included. I email them and they say that they are out of the drivers and cant even give me a link, a manufacturer or anything. I'm stuck with a modem that I cannot use.
Please do pricewatch a favor and make your vendors act with integrity and honesty. Computerra should be BANNED from ever using your service, they are manipulating the one thing that lets new users know what they are doing, the feedback system. As of this point, I'm really having my doubts about using pricewatch any longer, the quality of vendor service has gone from mediocre to horrific. If you care for more information or if I can help in anyway, please contact me at ... or better yet, contact pricewatch and mention this post and your problems with computerra.com if you've had similar problems with computerra and you've used pricewatch to find them, contact me.
I'd like to put enough pressure on pricewatch to drop computerra.com from ever using their system to bilk customers.
contact me greg AT houseguys Dot Org