O2 Online - phone stolen in Spain - trouble with phone cancellation - Why does O2 Online only allow you to verbally cancel your phone via a 0906 number

O2 Online - phone stolen in Spain - trouble with phone cancellation - Why does O2 Online only allow you to verbally cancel your phone via a 0906 number

O2 Online - It's a farce!

Ok. A bit of background:- I have been an O2 customer in the UK for 4 years now (since they were called BT Cellnet). I am on an annual contract and pay