Martin Lake Resort, Biloxi, MS - When I arrived there the clerk at the desk told me I couldn't take the tour or receive the computer because me wife was not with me

Martin Lake Resort, Biloxi, MS - When I arrived there the clerk at the desk told me I couldn't take the tour or receive the computer because me wife was not with me

Martin Lake resort

Mr. Robert L W

Daphne, AL United States36526

Fax (425)732-0488 COMPANY OR ORGANIZATION INFORMATION: Martin Lake resort

14605 Parker Rd

Biloxi, MS United States 39532

(866)872-3125 Email User

COMPLAINT INFORMATION:

Date Received: 4/13/2004

Primary Complaint Classification: Advertising Issues

Complaint:

I received an advertisment in the mail stating that I had won a brand new computer with monotor. When i called the toll free number, the operator told me they were from the Martin Lake Resort in Biloxi and I would definitely get a new Gateway computer if I come in for an hour tour.

When I made my appointment for Saturday, April 10 the operator asked me if I was married and had a combined income of $30,000 a year. I was also told to bring my checkbook.

I went to the appointment alone because my wife was unable to come. When I arrived there the clerk at the desk told me I couldn't take the tour or receive the computer because me wife was not with me. When I tried to talk to the clerk he walked away.

I went to the local sheriff's office to report the incident. A deputy sheriff told me that others have had simular problems and advised me to contact the BBB. I drove 120 miles round trip for nothing from Daphne, Alabama. The owner, Jerry S also was no help with the situation. They were acually selling $5000 time shares but didn't tell you until you got there.

Settlement Explanation:

I was told that I would get this Gateway Computer regardless and was denied. I feel they owe me this

computer.

Customer Service Rep: Mr. Jerry S

Product or Service: Computer

Disputed Amount: 600

Problem Date: 4/10/2004

Complaint Dates: 4/10/2004

robert w

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Comment On This

The letter they received clearly states the rules of eligibility. We are not in the business of giving away computers. We give away computers for your time. If you and your wife won't give us your time, you don't get the computer. You don't have to buy a timeshare (we don't even sell timeshare. We sell family memberships. The reasone we require both husband and wife, is that it is a family decision.

Comment On This

Martin Lake is a deceptive company. While traveling in my motorhome, I stayed at Martin Lake as it was a Coast to Coast park. I liked the Biloxi, MS area so purchased a membership for $1500 and annual dues of $249. I only stayed there the one year and although I paid dues for a 2nd year, I never returned. I cancelled my membership and agreed to forfeit my $1500. This was in June 2002. Now I find that Martin Lake is claiming I owe $1371 in back annual dues and turned it over to Bayside Recovery (Collection Agency)claiming my dues must be paid forever, even though I no longer use their services and had cancelled my membership in writing and forfeited my $1500 membership fee. They are a sneaky and deceiving company and I refuse to pay. So buyer beware!! By the way, I sold my RV many years ago and am 77 years old and in poor health, living on social security and a small pension.

Comment On This

I am unhappy with Martin Lake Resort also. I have the details on my website www.talktokate.com about what happened to me. Please read and spread the word.

Comment On This

Hello. I am trying to get a hold of Mr.Robert LW, the man that posted this complaint. My husband and I just went through the same thing and saw that it looks like we're not the only ones.