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Sleepy's, Toms River, NJ - purchased a Kingsdown mattress on October 4, 2002. Early in February of 2004, a spring broke through the mattress

 
Sleepy's, Toms River, NJ - purchased a Kingsdown mattress on October 4, 2002. Early in February of 2004, a spring broke through the mattress

Sleepy's, Toms River, NJ - purchased a Kingsdown mattress on October 4, 2002. Early in February of 2004, a spring broke through the mattress

 

My husband and I purchased a Kingsdown mattress from Sleepy's in Toms River on October 4, 2002. Early in February of 2004, a spring broke through the mattress, but not through the mattress cover. Sleepy's refused to honor the manufacturer's warranty because of a quarter-sized orange Popsicle stain.

 

Their rationale was that if there was a Popsicle stain on the mattress, even if the product showed a manufacturer's defect, they would not exchange it. Calls to their director of customer service went unanswered. Reverend and Mrs. B

Toms River, New Jersey

Ruth B

 

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From: Message Author (click here to email author)
Date: Friday, 14-May-04 00:00:00 CDT

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