Ikobo, Marietta, GA - ikobo.com - I sent money to Croatia on 02-18-2004. As of 3-27-2004 I-Card was not delivered

Ikobo, Marietta, GA - ikobo.com - I sent money to Croatia on 02-18-2004. As of 3-27-2004 I-Card was not delivered

Ikobo Inc Complaint

COMPANY OR ORGANIZATION INFORMATION: Ikobo, Inc. 1355 Terrell Mill Road Bldg. 1466, Suite Marietta, GA United States 30067 (678)483-4562 ikobo.com Complaint: I sent money to Croatia on 02-18-2004. As of 3-27-2004 I-Card was not delivered. I filed first complaint and get reply that delay is due to technical issues. We agreed that new card will be activated for my recipient and sent out within the next 2 business days. They asked to allow 8-10 business days for card delivery. I allowed 1 month for card delivery but that never happened. After that I filed second complaint and said that I want my money back unconditionally. iKobo agreed. I waited another month to get refund, but that also never happened. Furthermore, I checked www.bbb.org (Better Business Bureau) and found their costumer support number and contacted them on 4-30-2004. Person on the phone told me that according to their computer system they made refund. And that I have to verbally verify account state in my bank to find out did they received refund on my bank account.

I called bank and there was no refund on my bank account. I contacted them again the same day and person on the phone said that I have to wait until 5-2-2004 so that they will contact their system provider (or something like that) in order to start refund process which will be finished as of 5-7-2004. Today is 5-9-2004 and I still haven’t received refund. I reported them to BBB and whole case is pending. I think this is horrible and costumer abusing service and I would not recommend it to anyone. Jozef Ka.

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Comment On This

"Kobo" are coin currency in Nigeria:

http://en.wikipedia.org/wiki/Nigerian_naira

IKOBO originated from Nigerian "Kobo" by adding "i" as they often do on the internet.

It is believed that IKOBO company owners are from Nigeria.