Sony factory store, Lake Buena Vista, Orlando, FL - treated rudely by salesperson

Sony factory store, Lake Buena Vista, Orlando, FL - treated rudely by salesperson

Beware of pushy Sony sales staff

This is a complaint to Sony, they should hire better sales personal. I went to the Sony at Lake Buena Vista factory stores in Orlando FL on March 21th. I entered the store, the salesman offered his help, I said I was interested in a digital camera, I asked how

much it was one particular model, he said $400, I replied is too expensive, I've seen it at $370 on the

internet and he said no problem, take it. He gave the box to the other sales person and told him to pack it up. I didn't even get a chance to touch the camera. I did't even said ok, I take it. I said wait a minute, is $370 and tax free online, I don't want it, because with tax I would have paid

about $394 dollars. He got so angry because I didn't want to buy it. Started screaming "get out of my store, we don't need

customers like you" Go! Go!. I said what you mean? I'm a sony customer, i pulled my sony card credit card and showed it to him. I rather

buy it online and save my money. Basically he kicked me out of the store. I don't know why he acted like that, looked to me like he had some

serious mental issues. I was the only one at the store, I don't he would have done that if more people

were there watching this guy screaming. This is the pushiest sales person I've ever known. He was so rude to me. I left the store so angry. I should

have asked for his manager to make a formal complaint, but I think he was the manger because there were only the other sales person there who simply stood and watch. I'm very disappointed in Sony for having such people taking care of valued customers like me. An apology is all I ask. Cristopher C

Winter Park, FL

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Comment On This

you knew exactly what model you wanted, you just wanted to haggle the salesman to death on the price. if brick and mortar stores had the internet prices they wouldn't be brick and mortar stores. it seems to me you're CHEAP, wanted to get something for nothing and when they wanted nothing to do with you, especially after you start haggling about sales tax, they wanted nothing to do with you. if you were running the sony store, what would you have said to a lowballing customer such as yourself??