Hertz rentacar - Took a defective car straight back and got charged for the day

Hertz rentacar - Took a defective car straight back and got charged for the day

Hertz rentacar

Took a defective car straight back and got charged for the day.

please see further below previous e-mail transactions with Hertz

1 Hertz have in their small print so cleverly worded, that if they give you a broken car and you are not expert enough at the time of collection to realize this, they can still charge you for a whole days rental of that broken car if you return it.

2 Hertz appear to be cheap when booked over the internet but once you get to your destination you realize that the rental cost is almost 3 times what you expected as they add HUGE amounts of insurance, in my case ten days were more expensive for 10 days than a whole year at home for a much larger and vastly more expensive vehicle.

3 There local invoice resemble in no way or form what you booked on the web.

4 Their web complaints procedure is atrocious, it takes ages to get a response and not always available.

5 The e-mail response you appear to get is tough on you and if you try and reply you find the e-mail address does not exist.

Dreadful dreadful service where ever you are within their organisation.

----- Original Message -----

From: "Claudia C

To: "Niamh Lacey"