Residence Inn Marriott - Residence Inn Marriott, St. Louis, MO - While I was out of my room a staff person had the nerve to use my phone and it came up on my bill

Posted on Saturday, July 10th, 2004 at 12:00am CDT by 37b78884

Company: Residence Inn Marriott

Location: ST. LOUIS, MO, US

Category: Hotels

After leaving the property I complained and the management decided to give me a certificate for a free night.

The bottom line is that I never received the certificate. I contacted them three times during the year to bring it up and they did not respond. Last week I email to bring it up again and I sent a copy upstairs. Well, they came back to tell me that not only did they send me the certificate, but that I used it at a Marriott property in Philadelphia.

Now, I have never been to Philadelphia in my life, and during the time they stated I used the certificate, I was staying at a Residence Inn in Springfield, Missouri. Jb


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