symantec - customer service - Having problems with paid for services and dealing with this has cost me 50-80 hours already and no luck. The 1-800 # can keep you on the line for hours without getting any personal contact or help

symantec - customer service - Having problems with paid for services and dealing with this has cost me 50-80 hours already and no luck. The 1-800 # can keep you on the line for hours without getting any personal contact or help

symantec customer service

Having problems with paid for services and dealing with this has cost me 50-80 hours already and no luck. The 1-800 # can keep you on the line for hours without getting any personal contact or help.

Emailing doesn't seem to help. Last email asked for refund if they cannot reload my subscription. How long will it take to get anywhere with these people?

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I paid USD 59.99 through Credit card for renewal of Norton 360 Subscription.

My order information is as follows:

Internet Order Number:9532217282

Order Date:Aug 13, 2008 (5:44 PM)

Customer Name:Balakrishna Kalyanam

But I have not yet received the Renewal Code. Hence please send / advise the same through e-mail.