NAPA Auto parts in Muscatine, Iowa - supplied a remanufactured driveaxel for my 1996 Toyota Camry. An essential dust shield that prevents contamination from entering the differential was missing.
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NAPA Auto parts in Muscatine, Iowa - supplied a remanufactured driveaxel for my 1996 Toyota Camry. An essential dust shield that prevents contamination from entering the differential was missing. NAPA Auto parts in Muscatine, Iowa - supplied a remanufactured driveaxel for my 1996 Toyota Camry. An essential dust shield that prevents contamination from entering the differential was missing.  
Camry right side driveaxel assembly
NAPA Auto parts in Muscatine, Iowa supplied a remanufactured driveaxel for my 1996 Toyota Camry. An essential dust shield that prevents contamination from entering the differential was missing. When I returned the part, they were very good about replacing it with another new assembly. I unpacked the second remanufactured shaft, and it was not only missing the differential dust shield, but the carrier bearing dust shield as well. I concluded that the rebuilder NAPA was using had poor quality control, and that there was little point in exchanging the part yet again. I have had a busted car jacked up in my diveway for days now, and can only wonder how many people have had shafts with missing seals actually installed. The problems with contamination, take time to show up, and many people may not make the connection to this defective part, when other problems arise months after this part was replaced. NAPA should change rebuilders and make periodic quality control inspections. The guys who run the NAPA storefront were wonderful, but they can only sell what the company supplies. Click this link to e-mail the above consumer: // From: Message Author (click here to email author) (no email address available) Date: Sunday, 04-Jul-04 00:00:00 CDT Business: Reply Online Consumer: Comment On This |
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