Aerobed - Aerobed - About a month into the use, it started losing air a little at a time. Last week we ended up on a deflated Aerobed on the floor in the middle of the night

Posted on Monday, July 26th, 2004 at 12:00am CDT by b089bf99

Company: Aerobed

Location: TX

Category: Furniture

We purchased an Aerobed about two years ago from a very well-known Television Sales Company. We never used it until this year while staying with our Daughter. About a month into the use, it started losing air a little at a time. Last week we ended up on a deflated Aerobed on the floor in the middle of the night!! We both slept on the sofa and chair in the living room, and in the morning found the problem. There was a small hole along the seam of one of the "dimples" on the top.

We called Aerobed Customer Service and they said to patch it, and try to return it to the place we purchased it from. We called and E-Mailed the place of purchase, and they say they only accept returns past the warranty up to 18 months. I even explained that I had not had the Aerobed out of it's bag until we used it at my Daughter's this year. We patched it the day it split and it only lasted one night without another spot splitting along the same seam. We have patched this same area many, many times, and it continues to split. It is obviously defective, and of no use.

We contacted the place of purchase, and they still have not told us anything to resolve the issue. We gave them the order information etc., and after a week and a half of no real answers, we are very frustrated. We will have to go out and purchase another inflatable bed, but with this kind of response from Aerobed and place of purchase, it will most definitely not be another Aerobed. You would be better off buying a cheap mattress and sleeping on it -- at least it wouldn't deflate!!

Bonnie O


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