Capital One - This is a rough draft of the script of a phone call I plan to make on Monday to Capital One
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Capital One - This is a rough draft of the script of a phone call I plan to make on Monday to Capital One Capital One - This is a rough draft of the script of a phone call I plan to make on Monday to Capital One
This is a rough draft of the script of a phone call I plan to make on Monday to Capital One. "A phone call to the Capital One Credit Card Collections Department." *** SCRIPT *** Hello is this the Capital One Collections Department? My name is Jeff R. and I am calling about my account. I am blind and I am recording this phone call for my records, is that OK with you? If yes, thank you. If no, do you mean that you have the right to record this conservation, but I, as your customer do not have that right? **KEEP RECORDING ANYWAY*** This account was opened in my name jointly with my ex girlfriend (Lisa M.) I believe it had a $250 limit. I don't think I ever actually signed for anything purchased on the card myself. I believe my ex girlfriend made all purchases. We broke up three or four years ago, about three months prior to the last time the card was used. I don't remember the exact month and date, but when she moved out I asked her to destroy her card. My credit as a homeowner was the reason the card was issued. The only reason I/we originally obtained the card was to establish credit after my disability discharge from the Navy after 12 years of active duty because of blindness. I then paid off the card in full, destroyed my card, and called Capital One and asked them to cancel the account, or at least take my name off of the card. Capital One did not honor the request, because the next month I had to pay more money my ex had charged up. I again called capital One and asked them to cancel my name on the card. A month later I was sent another bill. I called Capital One and said I refuse to pay any more charges. I never signed for anything that was charged. And as far as I was concerned my ex girlfriend should be responsible because I asked you to cancel the card. The only choice Capital One gave me was keep paying for charges not authorized by myself, or stop paying and Capital One would eventually cancel the card if my ex girlfriend didn't pay the charges. She had no intentions to pay the charges. She didn't live in the same state. I had no contact information for her. She was just going to keep using the card as long as it worked. I think this is outright fraud and/or embezzlement on the part of Capital One. I was unable to destroy the card held by my ex-girlfriend living a different state. Now Capital One has about $400 plus listed on my credit report. Capital One is well aware that: I am a service connected blinded U.S. Navy Veteran I spent 12 years on active duty before becoming disabled I have owned my home since 1994 I recently obtained a home equity loan. I live in Sarasota, Florida and am in desperate need of home repairs like air conditioning. In order to borrow the needed home equity from the Navy Federal Credit Union. They (the Navy Federal Credit Union) told me they had to send me a check payable to Capital One to pay off the $400 plus, which is on my credit report. They would send the check to me because they don't have my full account number. Does this mean after I send you (Capital One) the check you are going to re-activate the credit card against my wishes? Does this mean that my ex can did the card out of her wallet again to find it working again? Are you going to start this crazy nightmare again! We werent even married! I havent seen her for years! So, I guess Capital One Won. Your corporate greed makes me sick to my stomach. I hope you don't have an American Flag on your credit cards. This is a fine way to treat your disabled veterans. How do you people sleep at night? I am sending this letter to my local media, and will try to post it all over the Internet. Perhaps an attorney will read this and agree with me about Capital Ones practice being illegal. Please contact me if you can represent me Pro Bono to sue this corporate greedy giant. This is CAPITALoneISM! By the way Capital One, congratulations on your record profit last quarter. I am sorry you had to close your Tampa Office and fire several hundred of my neighbors last week. You know what they say; "Your Check's in the Mail". May you Greedy Bastards all rot in Hell, Sincerely, Jeff R. Sarasota, FL *** (do you think I can record it legally and put it online?) PLEASE pass this email out to everyone you know! ***
Jeff R Click this link to e-mail the above consumer: // From: Message Author (click here to email author) (no email address available) Date: Sunday, 25-Jul-04 00:00:00 CDT Business: Reply Online Consumer: Comment On This |
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