Adelphia Cable - Adelphia Cable and Powerlink - We decided to try our cable company for internet service also, we pay 68.00 a month for both. In a year its goes to about 86.00 dollars a month. We thought we would try powerlink so we could have the phone line open for call

Posted on Saturday, July 17th, 2004 at 12:00am CDT by 690d2923

Product: Powerlink

Company: Adelphia Cable

Location: COUDERSPORT, PA, 16915, US

Category: Internet Services

We decided to try our cable company for internet service also, we pay 68.00 a month for both. In a year its goes to about 86.00 dollars a month. We thought we would try powerlink so we could have the phone line open for calls. BAD IDEA! I have never had this bad a service in my life. If something goes wrong your have to wait 3 or 4 days for a repairman at your house. Mind you our Adelphia center is 2 miles up the road from our house in Erie, Pa by Penn State Behrend College. The guy must have to go to Coudersport and back to service our house. If its a holiday you will have to wait longer because you know it is a holiday. So we have had internet on and off for a few months now, I went to cancel the service and the girl said there would be credits on my bill. Mind you I still have to hook up my computer to the outside cable line and it cannot be hooked up with my television or it won't work. They were supposed to repair a pole across the road, I think 10 times now, poles still standing but no cable truck. They drive by though to go to work. Our lines was replaced once because we had no cable one night, a semi pulled it out of the house and down the road. So they decided to bury it in the ground. They came and buried the line that time. We were landscaping and accidentally cut the line so I call and they come and repair the line with metal parts and duct tape. Internet works then doesn't, IMAGINE THAT! I call again and say it isn't working, the guy comes each time they test the poles out side the house, the back wall of the house and come inside and test inside the house. Oh it must be the pole! Really you think!!! The poles the last resort when nothing else works. Now we cannot get the line buried its been scheduled for 2 months now. I must be 23,000 on the list. Next time I call maybe I'll be 22,999. All I hear is we have you in the system scheduled for burying the cable. I ask to talk to a supervisor and they say he'll tell you the same thing. How do they know are they psychic or they talked about me before I called. I don't know the answer I guess. Please don't order Adelphia Powerlink,

Leslie


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