Coffee Pot - can't reach manufacturer on the phone - no category on Web site for questions

Coffee Pot - can't reach manufacturer on the phone - no category on Web site for questions

To Whom It May Concern,

I call on the phone and I can't get trough. I was on waiting for over 20 min., then, I went on the internet and you have no catagory for problem questions.

All I want to know is that I programed my coffee maker to go on at 6AM and when I got up, I had hot water in the pot, no coffee. This has happened to me these last 2 mornings. What could be the problem that is causing this. It's probably something minor.

My name; Sandy K

I would appreciate some kind of help on this matter.

Thank You.

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