AOL - received charges that don't understand - wanted over one hour trying to contact customer service - very upset with AOL

AOL - received charges that don't understand - wanted over one hour trying to contact customer service - very upset with AOL

I've just been looking at my bank statement. I see AOL charges that I don't understand.

I guess I have to be very careful what I say on the phone to you people.

I've just discovered that I've be charged a check fee for four years even though I asked to be debited from my credit card. Ben was trying to help me and told me I could speak to Jerry, his supervisor who should have come right on the line. I've been on hold. No Jerry.

What a deceitful company you are!!!!!!!

You are liars!!!!!!!

I have be overcharged $240 over the last four years!!!!

Jerry has choosen to ignore my call. He's not even had the courtesy to tell me he'll be right with me.

I have waisted over one hour!!!!!!!!!!!!!!!!!!!

The only reason I keep AOL is my daughter!!!!!

I would love to dump you guys!!!!!!!

I expect a $240 refund!!!!!!

Marge C

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