Goodlife Milton Coed Club - step class interrupted three times due to music CD skipping

Goodlife Milton Coed Club - step class interrupted three times due to music CD skipping

From: Kathy Kropf [Email User]

goodlife milton coed club complaint

Hello Goodlife Complaint department, I have a complaint on Sunday January 11, at the 10:30 am step class in the Milton Coed Club. The audio systems keeps breaking down. Music is one of the key components for a step class, unfortunately the quality of the CD system is below standard. The class was interrupted three times because the disk skipped and the music was unrecognizable. More concerning was the instructor commented this has happened many occasions before. On a positive note, the instructor said she tried the CD disk on her own system and another system and it seemed to work. This is a prime example of decreasing the customers expectations of a quality fitness facility. I hope myself and other class participants membership fees would be recycled into reliable equipment. I hope you can take this under consideration,

Kathy Kropf

The above message is Complaints.com Consumer Message # 7 January 13, 2004

Comment On This

I have a different complaint about Goodlife...

My husband and I have been members of Bally's for close to 20 yrs. Goodlife took over Bally's memberships in a take over of their clubs, only to cancel our memberships, stating that we were over due on our payments. They claim that we were notified twice, and therefore arbitrarily canceled our memberships. We never received any such notices and have always paid up to date on our memberships fees. We have asked them to reinstate our membership and they refuse to stating that we will have to re enroll at their higher membership fee.

I would suspect that they did this to a few other members. If so please let us know about your experience to help us fight this unethical practice.