eHarmony.com - eHarmony.com - cancelled membership following monthly renewal date - unable to get refund for unused time

Posted on Friday, February 6th, 2004 at 12:00am CST by f61e7e45

Company: eHarmony.com

Category: Internet Services

Eharmony.com

I cancelled my Eharmony.com membership on the renewal date of 1/26/04. At this time the company had already renewed the membership for a month.

To date they are refusing to refund the $39.95 simply based on what they claim to be their membership policy. I feel that this is extremely unfair to me as a consumer.

Sarah


1 Comment

c0b92ee8, 2008-03-11, 07:52PM CDT

I cancelled my eharmony membership online the day before it was to be renewed and they said it had already been renewed for the next day! For five days prior, I kept getting the recording on their telephone line, telling me to call back again and again. I won't have access to a computer for the next charged period.

NEWS FLASH: eharmony does everything they can to subvert your cancellation.

USER BEWARE!!

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