Rossstore in Lawton, Oklahoma - I just left the Ross store in Lawton, Oklahoma and I am mad as hell. I received a Tommy Hilfiger wallet for my birthday, I have only had it for 3 weeks and the zipper broke on it. I didn't have the Ross tag or the recei

Posted on Thursday, December 9th, 2004 at 12:00am CST by b4e09690

Company: Rossstore in Lawton, Oklahoma - I just left the Ross store in Lawton, Oklahoma and I am mad as hell. I received a Tommy Hilfiger wallet for my birthday, I have only had it for 3 weeks and the zipper broke on it. I didn't have the Ross tag or the recei

Category: Other

Rossstore in Lawton, Oklahoma - I just left the "Ross" store in Lawton, Oklahoma and I am mad as hell. I received a Tommy Hilfiger wallet for my birthday, I have only had it for 3 weeks and the zipper broke on it. I didn't have the" Ross" tag or the receipt.

Subject: management at Lawton, Ok

I just left the "Ross" store in Lawton, Oklahoma and I am mad as hell. I received a Tommy Hilfiger wallet for my birthday, I have only had it for 3 weeks and the zipper broke on it. I didn't have the" Ross" tag or the receipt.

So I take the wallet in there for the (2nd time) and find one just like it and I go up to the customer service, where I wait for 20 minutes, because they are dealing with a woman who finally gets to walk out of the store with a 40.00 dollar Phat Farm sweat shirt because she claimed that the oufit was one price, when it WASN'T and then they went to pull all the other Phat Farm sweat outfits, for men.

And now it is my turn to deal with this short, fat,mean manager, that does what,when and where she's wants. I explained to her the situation, She gets (or had) a bad attitude, and refuses to help me in ANY WAY. The wallet was only 12.00 dollars,and the only one left.

I know you all have polices, but this was not RIGHT. I shop in this "Ross" store all the time (or did) Any help would be appreciated. Thank you, Polly Ballard P.S. You really need to get better management in this store, more friendlier. I work at the Fort Sill, Commissary and would never treat my customers like she did!! With out us customers, she wouldn't have a job. Maybe she needs a reality check. From: Polly B

Click this link to e-mail the above consumer: COMPLAINTS.COM_FORM_MAIL_70893# Consumer


0 Comments

Post a Comment