Complaints.com

HP Pavillon A450N Desktop - I purchased the above in June 2004, and have had to interact with tech support 5 times for different problems. The last call on 11/26/04 lasted approximately 2 hours and resulted in a system recovery. At this point my confidenc

 
HP Pavillon A450N Desktop - I purchased the above in June 2004, and have had to interact with tech support 5 times for different problems. The last call on 11/26/04 lasted approximately 2 hours and resulted in a system recovery. At this point my confidenc

HP Pavillon A450N Desktop - I purchased the above in June 2004, and have had to interact with tech support 5 times for different problems. The last call on 11/26/04 lasted approximately 2 hours and resulted in a system recovery. At this point my confidence in this product is gone.

 

 


HP Pavillon A450N Desktop

 

www.hp.com I purchased the above in June 2004, and have had to interact with tech support 5 times for different problems. The last call on 11/26/04 lasted approximately 2 hours and resulted in a system recovery. At this point my confidence in this product is gone.

 

My concern is that after the warranty period there is a $30.00 charge for tech support. My remedy would be a full refund minus rebates or exchange for a new one with warranty. They have offerred a new CPU. I find that unacceptable. My only reference has been Dell Horizon Desktop I purchased in 1996. I called tech support once during all that time and that was to get instructions on how to increase the RAM.

 

They only reason I bought a new computer was because my Dell only could be expanded to 64MB, and accordingly was simply outdated. phil m

Click this link to e-mail the above consumer: Email User Consumer

 

From: Message Author (click here to email author) (no email address available)
Date: Wednesday, 08-Dec-04 00:00:00 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

Search our consumer complaints database
Browse complaintsdatesdates