Ebuyer (www.ebuyer.com) Sheffield

Ebuyer (www.ebuyer.com) Sheffield

DO NOT BUY from these 'clowns' under any circumstances!!

I made the mistake of ordering a Scanner from Ebuyer on the 13/12/04.

My credit card was debited and I was promised a delievry date of the 17/12. My Scanner never arrived.

I contacted Ebuyer's courier, City Link who told me they had not received the goods. Trying to get in touch with Ebuyer is impossible. They have withdrawn all telephone support in favour of 'e-notes' Don't

bother sending one because they NEVER respond to them! If your purchase is over &#163100 and you pay by Credit Card (Not Debit Card) then the credit card company has a duty to recover your money.

I have also written to Ebuyer by Recorded Delivery giving them 7 days to refund my money or I take them to the small claims court. I suggest if you have problems with this company you also contact BBC Watchdog because if enough people complain, they are more likely to name and

shame this disreputabel outfit.

I have never experienced anything quite like this. A company shouldn't be allowed to operate if they cannot be contacted via reasonable means. It's not right that these people can continue to hide behind their web-site!!

I intend to take this matter up with The Office of Fair Trading. Russell O Click this link to e-mail the above consumer: Email User Consumer