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Sears Riding Mower - I purchased a 21hp Sears Riding mower in 2001 and after 3 years of replacing mower blades after every three cuts, one visit by an authorized sears repairman, and two phone calls was told that I cut my grass to short and my soil is too

 
Sears Riding Mower - I purchased a 21hp Sears Riding mower in 2001 and after 3 years of replacing mower blades after every three cuts, one visit by an authorized sears repairman, and two phone calls was told that I cut my grass to short and my soil is too

Sears Riding Mower - I purchased a 21hp Sears Riding mower in 2001 and after 3 years of replacing mower blades after every three cuts, one visit by an authorized sears repairman, and two phone calls was told that I cut my grass to short and my soil is too sandy

 

 


Sears Riding Mower

Sears where quality has turned to zero! I purchased a 21hp Sears Riding mower in 2001 and after 3 years of replacing mower blades after every three cuts, one visit by an authorized sears repairman, and two phone calls was told that I cut my grass to short and my soil is too sandy (guess florida residents can't use a sears???). This is the reason I can't keep a decent blade on my tractor.

 

Well, after buying a Yard Machine brand 13.5hp riding mower at half the cost of the Sears and mowing the last 11 times without even sharpening the blades I guess I found out Sears just can't make decent merchandise anymore.

 

I still mow my grass short and I don't need to spend $175.00 each summer for blades!! Sears won't answer emails or give any answer by phone for poor quality, maybe it's better that the Walmarts, Lowe's, and Home Depots drive them into bankruptcy so they learn you can't continue to screw the american consumer forever!! We all get even eventually!!!!!

Sign me, Fed up and don't have to take it anymore!!!! Click this link to e-mail the above consumer: //

 

From: Message Author (click here to email author) (no email address available)
Date: Monday, 09-Aug-04 00:00:00 CDT

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I also bought a Sears Garden Tractor. It is a 20 HP 46" Mower. We started out with what the salesperson called a Mulching Deck. We have had nothing but trouble since the day we brought it home. The grass gets packed inside the deck and you have to stop and clean it out every few passes. We were told we could change the blades to bagging blades and it would stop clogging. WRONG. Also, the blades dull after a few mowings. We keep sharpening them, but the metal seems to be softer than the blades on other mowers. They have a curve in the blade that makes it very hard to sharpen.

Of course, you can only buy the replacement blades at Sears at $15 per blade, $45 per deck. And the belts keep wearing down, at $60 for 2 belts. And you can only buy them at Sears. We have tried the belt and bearing companies and could not find the correct replacement.

Then you try to get help from Sears Technical support and guess what? They only know how to help with 2 to 3 year old mowers. Ours it to old, even though it is a Sears mower.

I have decided to not buy anything from Sears anymore. They are not a company that should continue in business. They do not care about their customers.

From: Message Author (click here to email author) (has asked not to receive email)
Date: Friday, 13-Jun-08 10:10:07 CDT

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I had a new mower 20 hp in 2004 had 3 motors in less then 40 hours. I taken it back and got the 27 hp and had bad luck with it. $3700 junk. New deck. New Carbs. major work 4 times on stearing, Needs new sol. on carb again. Seat came apart. LESS THEN 100 HOURS. NO MORE SEARS FOR ME!!!

From: Message Author (click here to email author)
Date: Monday, 05-May-08 15:20:43 CDT

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I agree with the poor quality of sears riding mowers!

In 2005 I bought a 24hp sears mower with a 48" deck.

I've had three problems with it.

1. when they assembled it, they didn't tighten 2 main bolts on the deck, so they came loose, causing a belt to come off, damaging it in that process.

2. Later, one of the heavy springs broke that hold tension on the belts.

So, I ordered a belt again and the spring.

costing $62 total, they sent the belt, and charged me for belt and the spring, but they failed to include the spring in the shipment.

3. Also I had been hearing loud bearing noises when running the mower, so I isolated it to the bearings in all three housing mandrels. they are for the shafts that drive the blades. On disassembly found that they are not sealed bearings, but have a grease zerk so they can be lubricated. However, this is supposed to be done during assembly, but was never done. dry as a bone in there, and caused the lower bearings to fail within 2 years.


So, clearly, quality control is very poor on these Sears Riding mowers. Along with poor quality parts service.


Needless to say: I will not be buying another Sears Mower, or most anything else from Sears.

From: Message Author (click here to email author)
Date: Wednesday, 05-Mar-08 10:45:51 CST

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