STORESONLINE.COM - BAD EXPERIENCE- HAVE ASKED FOR REFUND
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STORESONLINE.COM - BAD EXPERIENCE- HAVE ASKED FOR REFUND STORESONLINE.COM - BAD EXPERIENCE- HAVE ASKED FOR REFUND
December 19, 2006 - Business Reply:
StoresOnline is committed to customer satisfaction and is constantly improving its products and services. StoresOnline is eager to satisfy its customers by fixing problems and overcoming misunderstandings. If StoresOnline has problems with its software or its services, then a detailed complaint about what is wrong is necessary for StoresOnline to remedy the situation. General postings made about StoresOnlines products or services are often unclear as to what consumers want StoresOnline to do. StoresOnlines products are constantly improved when customers identify specific glitches in the software or shortfalls in its services. Indeed, the latest version of StoresOnline software, introduced earlier this year, is a result of detailed and clear feedback from StoresOnline customers. We urge you to contact StoresOnline and identify your concerns. Please provide your full name, address, telephone number, and StoresOnline product license numbers. StoresOnline will respond to your email and will find a resolution to your questions and concerns. Other useful information about StoresOnline can be found at its website at www.storesonline.com. StoresOnline provides small business owners and entrepreneurs with eServices to help their customers successfully market their products and services. Whether a company wants to extend an existing business to the Internet, or launch the next big idea, StoresOnline's eServices are there to help each step of the way. From education, to training, to eCommerce-enabled websites, StoresOnline seeks to be the best in the business. StoresOnline's software platform has continuously developed over the past decade, evolving to fit the needs of the dynamic, global economy. Today, the development platform (StoresOnline Pro) sets the precedent as small business owners and entrepreneurs offer their products and services to the world. You should not only consider what StoresOnline is claiming about its commitment to customer satisfaction. Consider the recent report written by Ed Magedson, founder of RipoffReport.com, detailed below. Please visit www.ripoffreport.com to confirm this report. Through exhaustive research in conjunction with RipOffReport, StoresOnline found that only 12% of complaints filed on that website were true StoresOnline customers. In that report Ed Magedson - Founder, Rip-off Report, stated: Rip-off Report discovered disgruntled ex-employees, competitors and persons who have taken a "short position" in StoresOnline Stock have tried to victimize StoresOnline repeatedly. Actually, Rip-Off Report's investigation reveals that many of the complainants are not StoresOnline's customers at all, but some of the aforementioned miscreants instigated others to file complaints without even first contacting StoresOnline customer service.
Rip-Off Report's investigation of StoresOnline shows that StoresOnline is fulfilling its commitment to provide excellent customer service. StoresOnline has researched this consumers complaint and has determined this customer received a refund. Sincerely, Customer Service
August 6, 2004 - Consumer Message:
STORESONLINE BAD EXPERIENCE- HAVE ASKED FOR REFUND.
In May I received an email from STORESONLINE.COM stating I was invited to a preview with free evening meal at the Novotel Hotel in Manchester UK. So I went to the preview with my sister which lasted about 90 minutes, the storesonline team gave it the hard sell and managed to convince me and many other people to pay 㿀.00 and attend a workshop at the Lowry Hotel on the 14 June 2004, which is also in Manchester.
The workshop started at 8.30am and finished at 6pm and was a very well worked sales pitch to get people to buy 6 websites sold as store packets of 3.
We were subjected to high pressure sales tactics for hours until we finally gave in and paid for 6 websites, all this is done by credit card so they get your money instantly. We all thought this would be a dream come true, what could go wrong with all this help and backing they had promised.
Well, to date I have received no help and I am left with not one website up and running with no sales. My cost for these sites was ٢,200.00 I emailed to cancel shortly after I realised the project with storesonline was doomed and all these charges started to emerge, I asked for my money back and they refused to give it back to me.
Then in July 2004, I was called and told I had been chosen to be one of the 5 UK success stories, my first website had not even been finished yet, how could this be?
I was asked to pay ١,500.00 for this special coaching experience to help with the cost of advertising . Then I realised it was just another money making scheme and cancelled my agreement before it started, and was told I had to pay 𧸖.00. I should imagine every person will get a phone call and told you are the chosen success story, how do these people sleep at night.
It is just a nightmare experience, I just want my money back !
Now storesonline.com have started their business activities in the United kingdom, and going about their usual tactics to snare unsuspecting members of the public and turning their hopes and dreams into nightmares.
Gary I Click this link to e-mail the above consumer: // From: Message Author (click here to email author) Date: Saturday, 07-Aug-04 00:00:00 CDT Business: Reply Online Consumer: Comment On This |
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