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MERCHANT MEDIA LLC - ORDERED A "LINE SMOOTHER" CREAM ON LINE ONLY TO FIND OUT THAT THE NUMBER FOR CUSTOMER SERVICE(ABOVE) IS NEVER AVAILABLE.

 
MERCHANT MEDIA LLC - ORDERED A "LINE SMOOTHER" CREAM ON LINE ONLY TO FIND OUT THAT THE NUMBER FOR CUSTOMER SERVICE(ABOVE) IS NEVER AVAILABLE.

MERCHANT MEDIA LLC - ORDERED A "LINE SMOOTHER" CREAM ON LINE ONLY TO FIND OUT THAT THE NUMBER FOR CUSTOMER SERVICE(ABOVE) IS NEVER AVAILABLE.

 

 



MERCHANT MEDIA LLC

EASTERN REGIONAL PROCESSING CENTER

53 ROBINSON BOULEVARD

ORANGE, CT. 06477

203-868-3098

 

ORDERED A "LINE SMOOTHER" CREAM ON LINE ONLY TO FIND OUT THAT THE NUMBER FOR CUSTOMER SERVICE(ABOVE) IS NEVER AVAILABLE. THE RECORDING SAYS THEY ARE OPEN 9AM-6PM. THE INVOICE I RECEIVED WITH SHIPPING SAYS 8AM-9PM. THE TOLL FREE NUMBER TO ORDER WILL NOT GIVE OUT INFO ABOUT CUSTOMER SERVICE.

 

I JUST WANT TO CANCEL MY ORDER. DON'T WANT A REFUND, JUST TO CANCEL THE ORDER. I HAVE CONTACTED THE CLOSEST BBB TO THE BUSINESS ABOVE, BUT JUST WANT ANY OTHER PERSON TO KNOW THAT IF YOU ORDER THE GENIE LINE SMOOTHER, IT IS AN AUTOMATIC PERPETUAL ORDER AND YOU CANNOT CANCEL IT.

 

BUYER BEWARE!! DO NOT LISTEN TO WHAT THE SALESPEOPLE TELL YOU. IT IS NOT TRUE. NOT ONLY IS THE 60 DAY MONEY BACK GUARANTEE BOGUS, BUT THE CUSTOMER SERVICE PHONE NUMBER IS TOO.

 

OPEN TO SUGGESTIONS

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From: Message Author (click here to email author) (no email address available)
Date: Tuesday, 31-Aug-04 00:00:00 CDT

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