Pepboys #196, 375 Quaker Lane, West Warwick, RI - On 7/21/04, we took our 1999 Pontiac Grand Am GT to Pepboys for brakes and rotors. I had called on 7/19/04 to get a price because they were having a brake special

Posted on Thursday, August 26th, 2004 at 12:00am CDT by 6c96e05d

Company: Pepboys #196, 375 Quaker Lane, West Warwick, RI - On 7/21/04, we took our 1999 Pontiac Grand Am GT to Pepboys for brakes and rotors. I had called on 7/19/04 to get a price because they were having a brake special

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Pepboys #196, 375 Quaker Lane, West Warwick, RI - On 7/21/04, we took our 1999 Pontiac Grand Am GT to Pepboys for brakes and rotors. I had called on 7/19/04 to get a price because they were having a brake special

Pepboys #196, 375 Quaker Lane, West Warwick, RI 02893

On 7/21/04, we took our 1999 Pontiac Grand Am GT to Pepboys for brakes and rotors. I had called on 7/19/04 to get a price because they were having a brake special. We definately needed brakes and rotors because we could feel it & this particular model is high performance and we get this done every 2 years. While they had it I requested an oil change & fluid flush. I was given a price of $226.00. On Wednesday, 7/21/04, while taking the car there, a hose blew on the highway and the car was towed to Pepboys.

On Thursday, 7/22/04, I received a call saying the brakes & rotors were fine and I needed calipers, the radiator cap was cracked, the hose that blew was the water jack tube and they needed some parts that they didn't have so they would call the next day, the price then jumped to $432.09. I had my husband call Pepboys to make sure about the brakes.

On Saturday, 7/24/04, I received yet another call that the radiator was clogged & they would have to install a new one which would be an additional $788.49. Again, I called my husband & he told them not to install a radiator & we would pick up the car. We had the car towed to a reputable neighborhood garage. The owner checked & the brakes and rotors were so bad, there were deep grooves in the rotors.

alaaan461

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