Cingular Wireless - I called in a plan change and they never entered it, so when I got an astronomical bill, they denied that I had changed it and when I couldn

Cingular Wireless - I called in a plan change and they never entered it, so when I got an astronomical bill, they denied that I had changed it and when I couldn’t afford to pay it they cut me off and charged me $130.00 reconnect fee

Cingular Wireless 1) I called in a plan change and they never entered it, so when I got an astronomical bill, they denied that I had changed it and when I couldn’t afford to pay it they cut me off and charged me $130.00 reconnect fee….

When I tried to change the plan, they said they couldn’t change me to the plan that I wanted because I had to make a payment arrangement before…

The Only reason I had to make an arrangement was because the screwed up the plan in the first place. Once I paid, they allowed me to change to another plan “temporarily” and THEN, they made me go to a different plan that was more costly because they did not offer my original plan anymore with the telephone that I had (it is 14 months since I got the telephone from them) 2) It takes them 7-17 minutes to answer the phone every time that you call. 3) They pass the buck from department to department 4) They make you tell the story over and over and over and over…infinitely 5) There is no way to find their corporate office address or their customer service address…only where to send the payment! If you want to complain further, there is no way to take your complaint to the top. When my contract is up, I will NEVER use them again!!

Keith J &#160 Click this link to e-mail the above consumer: //