born shoe company - i was a huge fan of born shoes. purchased over 30 pairs. over the past few months, i have had 5 pair fall apart. the seam that connects the sole to the shoe cracks

born shoe company - i was a huge fan of born shoes. purchased over 30 pairs. over the past few months, i have had 5 pair fall apart. the seam that connects the sole to the shoe cracks

regarding born shoe company. i was a huge fan of born shoes. purchased over 30 pairs. over the past few months, i have had 5 pair fall apart. the seam that connects the sole to the shoe cracks. it seems to be plastic and non-repairable. i contacted born shoes, returned the shoes and was informed the shoes would be returned to me. one pair was brand new.

i was informed of the company policy that the shoes have a one year guarantee from manufacture defect. having so many pairs of shoes, i have had these shoes for a number of years with a lot of life left in them. i have had a pair of cole hann's for 15 years that i could wear for another 10, great investment. just beware, the 80-90 dollars spent on a pair of born's will last a year.

after that, you can toss them in the trash. the company representives do an outstanding job of upholding the company policy without any consideration to individual needs or investments in born shoes. thank you for allowing me to pass this information on to consumers and women and men that love shoes.

lisa

lisa m

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Hi,

I purchased a pair of Born Montara Clogs in April from Macys in Manhattan while I was visiting family. They were very comfortable from the beginning. Recently, I just thought they were getting loose or wobbly with wear. But when I looked closely the one clog had a very deep crack all the way across the sole next to the heel and the other shoe had the beginning of a crack. I did go to their website and wrote them about it. They want me to mail the shoes to them and they will replace them if they deem that it is not wear. I really dont like any of the other designs they have so I will probably end up with the same style. I will have to be really careful not to flex the heels too much. But I will probably not buy from Born anymore in the future, because this is just too time consuming. My shoes were made in China. They seemed to be interested in where they were made. I have only had them 3 months and only where them about twice a week.

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Hi all, I too have been a big BORN fan and I have worn their shoes for work purposes. I work indoors and I move very little but much to my surprise, these nice Born shoes that I purchased cracked from one end of the sole to the other. I checked the other shoe and it has started to do the same thing. I called Born and they said, it was a bad LOT and they would replace them. I received a new pair and within SIX months they had done the same exact thing!! I actually was looking for their website and contact information when I stumbled across this website. Thanks for letting me share!

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I too WAS a fan of Born shoes, but have had the same thing happen to me that has happened to other purchasers of these shoes. I've had a pair for a couple of years, but had hardly ever worn them, because they are a bit clunky and aren't appropriate to wear with my everyday work clothes. They actually still looked like new until I decided to wear them the other day. I couldn't believe how they fell apart while I was walking in them. Not only did they come apart where the leather strip attaches the top of the shoe to the sole - that strip broke away in pieces, but the sole that still has virtually no wear started cracking in multiple places at one time all across the width of the shoes. I was stunned as well as embarrassed. They literally fell apart around my feet in a matter of minutes. When I showed my friend what I was seeing, she said, "Don't tell me, they are Born shoes". When I confirmed that they were, she said she had purchased several pair of Born shoes herself, and that all of them had fallen apart on her. My reason for purchasing these shoes was because I liked the appearance and thought they looked very durable and well constructed for my outdoor lifestyle. After hearing her story about the multiple pairs that she bought and had this happen to, as well as the one on your site from someone who had purchased five pairs, I'll never purchase another pair of Born shoes, and I will certainly tell my friends and family about our experiences when the topic of shoes comes up. My friend said her mistake was buying several pair at the same time rather than just one pair. I can't believe how much Born charges for shoes that deteriorate so easily. So much for pride in workmanship! We certainly didn't get our money's worth. What an insult!!

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Interesting, I have heard nothing but good things about Born shoes and recently (Oct 31 07) purchased a pair. By the third week in Jan. 08 the heal had cracked and the bottom of one was worn away. I have many other "good" shoes, ecco, clarks, Jospeh Siebel etc and NEVER HAD A PROBLEM. I contacted Born via email, and it's been a couple weeks with no reply, uhm after reading your email; I wonder what is happening to the company and their quality, and WHY THEY HAVEN'T ANSWERED MY EMAIL111