AOL - Literally 17 months after my wife cancelled her AOL service, they suddenly started charging our credit card again

AOL - Literally 17 months after my wife cancelled her AOL service, they suddenly started charging our credit card again

AOL is like a virus and a thief

To anyone that will listen: You should know that AOL is like a virus and a thief. LIterally 17 months after my wife cancelled her AOL service, they suddenly started charging our credit card again. When I contacted them (after holding forever), they gave me no information, as it was not my name on the aol acct -- even though it was my name on my Visa card they were stealing from. Some months they even charged me twice. I complained to my Visa bank. They cancelled the card, issued a new one, and still aol found a way to charge me. No one was using aol or even had it installed on our computers, yet, they charged us. Finally, after 6 months of our requests to stop, they did stop charging us. The Visa bank and aol credited us back for only TWO months for the money that they stole. AOL's marketing bends over backwards to make their brand known (displays in almost every retail store I shop, and ads in every magazine & tv station), but once they are "in", they're like a virus that cannot be stopped. This has been a learning experience to say the least. AOL IS deception, thievery, and a malicious virus of a company. Sincerely,

William B. S

Bill S

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