Ford Ikon 1.6 Zxi (MH-02-LA-7522) - car is having problems since the time it was purchased in March 2000

Ford Ikon 1.6 Zxi (MH-02-LA-7522) - car is having problems since the time it was purchased in March 2000

Ford Ikon

Dear Sirs, This is regarding our Ford Ikon 1.6 Zxi (MH-02-LA-7522). This car is having problems since the time it was purchased in March 2002. We have been writing to Ford India and they have only been asking us to send the car back to the dealer who will do the repairs. (The RPM of the engine rises on its own and the engine accelerates on its own, infact RPM settles at 3000-3500 when in neutral and motion and at 1250-1500 in idle condition.

Also the engines or vehicle accelerates on its own from 70 to 80 and remains at 80 without the acceleration, till break is applied) This is extremely dangerous and also the mileage has been pathetic as the engine is always running faster than normal.

For last 2 years the vehicle has gone to Wasan Ford 8-9 times and the problem is still in existence. Ford India, Chennai, is still saying that we send the car again. How can we do that, we have done it so many times. It is now their call whether to refund our money or give us a new replacement car. Which we hope does not have the same problem.

We have been patient enough to listen to them or their excuses for 2 years, now we want that they decide by the week ends, or else we take legal action against them in Consumer Court, for all the mental harassment that we have gone through over the last 2 years. Akhil M Spa Technical Services Private Limited 21-22 Navketan Mahakali Caves Road Andheri (E) Mumbai 400093 Akhil M

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Dear Sir,

I've being facing a similar problem with my Ikon, have the dealers rectified your problem?