Complaints.com

Toshiba SD-1700 DVD Player - Defect in Sound and display panel

 
Toshiba SD-1700 DVD Player - Defect in Sound and display panel

Toshiba SD-1700 DVD Player - Defect in Sound and display panel

 

 


Toshiba SD-1700 DVD Player Defect in Sound and display panel

 

The Toshiba SD-1700 DVD Player was purchased in 2001 and lightly used. 3 years later, while playing a movie the sound volume dropped, and the display panel on the front of the unit no longer works. I checked my audio connections, and unplugged the unit, but that didn't fix it.

 

After searching on the web for ' toshiba dvd "no sound" sd-1700 ', it became obvious that many Toshiba dvd players have a known problem with the sound circuitry and front display panel.

 

There is absolutely no volume now. I contacted toshiba customer service, and was disappointed that they refused to admit their design fault or replace the unit, and telling me I would have to pay for any repairs. That's not a solution because the repair costs will exceed the cost of purchasing a new DVD player.

 

Yes, you're supposed to get what you pay for, but when I pay $150 and use it properly, I expect it to last more than 3 years.

 

Toshiba has really disappointed me.

 

Marvin B.

Rochester, NY

 

Marvin B

 

Click this link to e-mail the consumer that posted the above message: //

 

From: Message Author (click here to email author)
Date: Thursday, 29-Apr-04 00:00:00 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

Search our consumer complaints database
Browse complaintsdatesdates