AOL monthly membership - cancelled membership - AOL took another $ 115 from account

AOL monthly membership - cancelled membership - AOL took another $ 115 from account

From:

They were billing the monthly service fee to my phone bill . In June they said they can no longer bill to my phone bill and needed my savings/checking account number. I gave them this information and aol not only continued to bill my phone bill but my savings account also.

I cancelled my subscription to them and went to take money out of my account yesterday only to find out that AOL took another $115.00 from my account.

I called AOL and they told me that this was for service for three months after I cancelled the account. The representative was very rude and began yelling at me. I told him I was going to contact my lawyer and he said "go ahead" and the laughed and said "good luck". He refused to transfer me to a supervisor and said that AOL will not credit my account.

# 7 for December 27, 2003

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