Videocon International Fridge - numerous defects

Complaints.com received the following consumer message on December 24, 2002:

From:

RE: Videocon International Fridge - numerous defects

A double-door VIDEOCON INTERNATIONAL Fridge was purchased by my old parents in 2000. From the starting itself the product had foll. defects : 1. COOLING IMPAIRED WITH "ICELESS" PERFORMANCE 2.CLOSURE OF ONE DOOR FORCES THE OPENING OF SECOND ( VIDEOCON DOUBLE DOOR ! ) 3.EXCESSIVE HEATING OF EXTERNAL SURFACE (The company rep adv to keep the fridge in front of a cooler !) Several complaints led to very few responses by the VIDEOCON INTL .Each of the esteemed visitor (the rep) did confirm the defects and directed us to contact another rep so that the fridge could be replaced as in several other cases with similar defects. Inspite of the above, the defective product is still 'comfortably' with us(requires a cooler in summers)